Welcome to Nonospicks! These Terms of Service ("Terms") govern your use of the Nonospicks website ("Website") and any services or products offered by Nonospicks ("Services"). By accessing or using our Website and Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.

1. Shipping Information

   We are delighted to offer free shipping on all orders to over 200 countries, ensuring global accessibility to our wide range of products.

2. Delivery Time

   While our shipping is free, delivery times may vary based on factors such as business days, order volume, and your location. On average, you can expect your order to arrive within 2-3 weeks.

3. Order Tracking

   At present, we do not provide an automated order tracking feature. However, if you have any questions about the status of your delivery, our dedicated team is ready to assist you promptly. Please feel free to contact us for updates on your order.

4. Returns

   We are committed to your satisfaction and offer a flexible returns policy to ensure you’re completely happy with your purchase.

5. Returns within the First 7 Days

   If, for any reason, you are unsatisfied with your purchase within the first 7 days of receiving it, you may initiate a return. We understand that sometimes products may not meet your expectations, and we want to make the return process as convenient as possible for you.

6. Returns for Items Not as Described or Damaged

   If the product you receive is not as described or arrives damaged, you may return it at any time. We want to ensure that you receive the quality products you expect from us. In such cases, there is no time limit for returns.

7. Return Packaging Requirements

   For all returns, whether due to dissatisfaction within the first 7 days or issues with the product’s description or damage, the item(s) must be returned in their original packaging. We require this to ensure the safe and secure return of the product.

8. How to Return a Product

   • Contact our Customer Support Team: Reach out to our friendly customer support team to initiate the return process. You can do this by sending an email to team@nonospicks.com or using our website’s contact form.

   • 
     Provide Order Information: Please provide your order details, including the order number and the item(s) you wish to return, along with the reason for the return.

   • Receive Return Instructions: Once you’ve contacted us and provided the necessary information, our team will guide you through the return process, including any specific instructions and the return address.

   • Pack and Ship: Safely pack the item(s) you are returning in their original packaging and ship them to the designated return address. We recommend using a trackable shipping method to ensure the safe return of your product.

   • Processing and Refund: Once we receive the returned item(s) and inspect them, we will process your refund or exchange based on your preference. Please allow some time for the processing to be completed.

We aim to provide you with excellent customer service throughout the return process to ensure your satisfaction. If you have any further questions or need assistance with your return, please do not hesitate to reach out to our Customer Support Team. Your satisfaction is our top priority, and we are here to assist you every step of the way.

For any concerns or inquiries about these Terms of Service, please contact us at team@nonospicks.com.
Alternatively, you could use our site’s contact form.

Thank you for choosing Nonospicks!

Updated: 09/20/2023